What is a Survey?
Unlike tests, surveys do not have right or wrong answers. They are used to gather learners’ opinions, feedback, and subjective responses about course content or any other topic.
Survey Question Types
Surveys support all the same question types as tests, plus two additional types specifically designed for gathering feedback:Matrix Question
Matrix questions allow learners to rate multiple items using the same scale. This is ideal for collecting structured feedback on related topics.
- Add multiple rows (items to be rated)
- Define column headers (rating scale)
- Learners select one option per row
- Great for satisfaction surveys and evaluations
Essay Question
Essay questions provide learners with a text area to write detailed, free-form responses.
- Open-ended feedback
- Detailed opinions or suggestions
- Reflection exercises
- Course improvement ideas
How Surveys Look to Learners
When learners take a survey, they see a clean interface that makes it easy to provide their feedback.
Surveys do not show scores or correct/incorrect indicators since there are no right answers.
Making Questions Mandatory
You can make specific survey questions required to ensure you collect all the feedback you need. How to make a question mandatory:- Select the question in your survey
- Check the “Mandatory” option in question settings
- Learners cannot submit the survey without answering mandatory questions
Use mandatory questions strategically. Too many required questions may discourage completion.
Viewing Survey Results
Overall Statistics
Access aggregated results to see response patterns across all learners.
Detailed Analytics
View detailed breakdowns of responses, including:- Response percentages for each option
- Distribution charts
- Trends over time
Individual Responses
Review individual learner responses to understand specific feedback and identify common themes.
Essay responses are displayed in full so you can read detailed feedback from each learner.
Best Practices
- Keep it concise: Shorter surveys have higher completion rates
- Use clear language: Make questions easy to understand
- Mix question types: Combine scales, multiple choice, and essays for comprehensive feedback
- Make it anonymous: Consider whether you need to track individual responses
- Test before deploying: Preview your survey from the learner’s perspective
Related Topics
- Creating Questions - Understand all question types available
- Creating Tests - Build scored assessments
- Course Statistics - View aggregated survey results